Must-know reminders for your calendar

Everyday tips to look after your Kanso® and Kanso 2 Sound Processors

When you’re hard at work or enjoying time with family or friends, you want to enjoy living in the moment and not think about your hearing.

So, it’s helpful to know some simple tips and strategies to keep your sound processor performing at its best. Whether you have a Cochlear Kanso® or Kanso 2 sound processor, here are top tips for keeping it dry, clean and performing at its best.

The nightly check-in

Follow these steps every night when you’re getting ready for bed.

  • Turn off your sound processor as well as any other accessories.
  • Check your sound processor and accessories for dirt and moisture. Wipe them with a soft, dry cloth. Check the microphone covers for dirt and grime, removing any sand or dirt by softly brushing all indents and holes in the Kanso Sound Processor’s casing.
  • Keep your Kanso Sound Processor clean and dry by putting it in a dry aid kit every night.
    Keep your Kanso 2 Sound Processor in the Home Charger every night.

Every month

Choose the same date every month to perform a maintenance check (e.g. 1st of the month). If you have a Kanso Sound Processor, turn it off and remove its batteries. Then check all contacts are clean, using a soft dry cloth to wipe them.

Every other month check in

Moisture from perspiration and daily wear can affect your sound processor. The best protection is drying it out every night in its designated storage case or for Kanso 2 in the Home Charger which also acts as a dehumidifier.

Change the Dry-Brik desiccant every two months in your designated storage case, which also acts as a dehumidifier. (If you own a Home Charger, there is no desiccant brick required.) Write the date on it so you know when to change it next.

Read our article Extend the life of your processor to find out why your drying unit is so important.

New season? New microphone covers

Every three months, it’s time to replace your microphone protectors. Set yourself a reminder, perhaps with the seasons or with the financial quarters at work?

If you experience muffled or poor sound, dirty covers might be the cause. Changing the microphone covers is a good place to start. Find a step-by-step guide for changing microphone covers in the Kanso Sound Processor User Guide, or view the device support video: for Kanso or for Kanso 2.

How to identify your sound processor when shopping online

You can buy new batteries, a storage case or microphone protectors from the online Cochlear Store or through Customer Service. Knowing which device you have is helpful to make sure you buy compatible products.

The Kanso 2 Sound Processor is our latest generation off-the-ear device, which was released in 2020. It features the Cochlear logo on the front.
If your sound processor is older, you likely have the Kanso Sound Processor, which has one indicator on the top and looks slightly different.

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Please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the factors which could affect your outcome. Always read the instructions for use. Not all products are available in all countries. Please contact your local Cochlear representative for product information.

Views expressed are those of the individual. Consult your health professional to determine if you are a candidate for Cochlear technology.

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