Recipient questions answered

Baha recipients most common questions

Our customer service team revealed some of the questions most frequently asked by Cochlear™ Baha® recipients so that we can share the answers with you.

Is my Baha 5 Sound Processor waterproof?

Baha Sound Processors are not waterproof, so you will need to remove your sound processor if you are going to swim, bathe or shower.  If you plan to travel over the summer, remember to pack an umbrella to protect against rain and take a storage case to store your Baha Sound Processor for the beach and a drying kit if you will be in a humid environment.

Check out our website for more tips on travelling with your Baha

What is the best way to wash my child’s Baha soft band?

The Baha soft band can be washed by hand up to 40ºC. Use a mild soap and don’t use any fabric softeners or strong chemicals.  It is not suitable for a machine wash, tumble dry or ironing.  

While the soft band is drying why not take time to clean the sound processor as well?

More questions?

Customer service advisors are available to help.  Get in touch here.

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Please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the factors which could affect your outcome. Always read the instructions for use. Not all products are available in all countries. Please contact your local Cochlear representative for product information.

Views expressed are those of the individual. Consult your health professional to determine if you are a candidate for Cochlear technology.

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