What is a Cochlear account?

Make sure you don't miss out.

Have you registered for a Cochlear account yet? Here are some of the benefits you might be missing. A Cochlear account is the account our recipients use to access the benefits of the Cochlear™ Nucleus® Smart App. With the app, you can take full advantage of the connectivity you get with Nucleus 7. The app gives you greater control of your device, the hearing tracker and the ability to locate a lost sound processor – all using a compatible Apple or Android device*. Get smarter, access the app here: for Apple or for Android.

Your Cochlear account also allows you to shop at Cochlear’s online store. Whether you need new batteries or fancy one of our handy accessories, registering at our store means you can conveniently browse and buy at whatever time of the day (or night!) suits you. Delivery is fast – and free for Cochlear Family members. Let’s go shopping: go to the store now and register!

What are you waiting for? Click and register to access all Cochlear account benefits now.

*The Cochlear Nucleus 7 Sound Processor is compatible with Apple and Android devices, for compatibility information click here. Compatible Android devices that enable direct audio streaming are anticipated soon.

Help us improve Cochlear Family News.
How did you find this article?


Please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the factors which could affect your outcome. Always read the instructions for use. Not all products are available in all countries. Please contact your local Cochlear representative for product information.

Views expressed are those of the individual. Consult your health professional to determine if you are a candidate for Cochlear technology.

For a full list of Cochlear’s trademarks, please visit our Terms of Use page.