New shipping text alerts

New service now available for recipients and carers

You’re waiting for your Cochlear online store order or your holiday loaner processor to arrive, but you need to pop out or pick up the kids from school.

Don’t worry! We can now send you shipping notifications via text message for online store orders, holiday loaners and repairs so you can track exactly when your delivery is on its way and when it will arrive, even amend the delivery details if needs be.

To access this service we need to ensure we have your most up to date mobile telephone number. Please take a moment to give us a call on 01932 263640 so we can update your account if necessary.

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Please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the factors which could affect your outcome. Always read the instructions for use. Not all products are available in all countries. Please contact your local Cochlear representative for product information.

Views expressed are those of the individual. Consult your health professional to determine if you are a candidate for Cochlear technology.

For a full list of Cochlear’s trademarks, please visit our Terms of Use page.