New shipping text alerts

New service now available for recipients and carers

You’re waiting for your Cochlear online store order or your holiday loaner processor to arrive, but you need to pop out or pick up the kids from school.

Don’t worry! We can now send you shipping notifications via text message for online store orders, holiday loaners and repairs so you can track exactly when your delivery is on its way and when it will arrive, even amend the delivery details if needs be.

To access this service we need to ensure we have your most up to date mobile telephone number. Please take a moment to give us a call on 01932 263640 so we can update your account if necessary.

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